Freshdesk integration
Connect Freshdesk to Joymore so your brokerage's automations and Joy can work with it.
What Joymore does
Connect Freshdesk to Joymore from Settings. Once it is connected, Joymore automations can react to Freshdesk events and run Freshdesk actions, and Joy can use Freshdesk when someone on your team asks her to.
Available once connected
What automations can use in Freshdesk.
Events Joymore can react to
- Contact Updated
- New Contact Created
- New Ticket Created
- Ticket Updated
Actions Joymore can run
- Add Note to Ticket
- Add Ticket Tags
- Assign Ticket to Agent
- Assign Ticket to Group
- Close Ticket
- Create a Company
- Create a Contact
- Create a Reply
- Create a Thread
- Create a Ticket
- Create Agent
- Create Message For Thread
- Create Solution Article
- Create Ticket Field
- Delete Solution Article
- Delete Ticket
- Delete Ticket Summary
- Download Attachment
- and 39 more
Joymore is transaction management software for real estate brokerages. It reads every file on arrival and runs compliance review with no work required from agents.