TOPdesk integration

Connect TOPdesk to Joymore so your brokerage's automations and Joy can work with it.

What Joymore does

Connect TOPdesk to Joymore from Settings. Once it is connected, Joymore automations can react to TOPdesk events and run TOPdesk actions, and Joy can use TOPdesk when someone on your team asks her to.

Available once connected

What automations can use in TOPdesk.

Events Joymore can react to

  • Incident Updated
  • New Incident Assignee
  • New Incident Created
  • New Incident Group Assigned
  • New Incident Memo Reply
  • New Incident Reply
  • New Incident Status

Actions Joymore can run

  • Create Incident
  • Get Incident
  • Get Incident Actions By ID
  • Get Incident Actions By Number
  • Get Incident Progress Trail By ID
  • Get Incident Progress Trail By Number
  • Get Incidents
  • Get Knowledge Item Statuses
  • Get Knowledge Items
  • List Branch ID Options
  • List Call Type ID Options
  • List Category ID Options
  • List Closure Code ID Options
  • List Duration ID Options
  • List Entry Type ID Options
  • List Impact ID Options
  • List Location ID Options
  • List Priority ID Options
  • and 4 more

Joymore is transaction management software for real estate brokerages. It reads every file on arrival and runs compliance review with no work required from agents.