Contacts

Add closed clients to Rex

Add verified clients who are missing from Rex when a file closes

When a file closes

What Joy does

For a confirmed closed file, Joy creates Rex contacts only for verified clients who are not already in your account. Existing contacts stay unchanged, uncertain matches go to internal review, and Joy sends no outreach.

Who it's for

Agent or client experience lead

Connects to

During setup

Joy will help you:

  • Choose the Rex account and which verified clients your policy permits adding.
  • Choose the contact type and fields to fill.
  • Confirm how exact-email checks and uncertain matches are reviewed.

Joymore is transaction management software for real estate brokerages. It reads every file on arrival and runs compliance review with no work required from agents.