Summarize client feedback
Summarize client survey feedback for leadership and internal review
When a client survey comes in
What Joy does
Each Google Forms answer can be summarized into configured service themes and linked to a transaction only when the approved identifiers produce a confident match. Low ratings, missing identifiers, and uncertain matches can be surfaced internally without automatically contacting the respondent or altering the transaction.
Who it's for
Brokerage operations manager
Connects to
During setup
Joy will help you:
- Choose the Google Forms service survey and feedback categories.
- Choose approved transaction-matching identifiers and review thresholds.
- Choose the internal reviewer for low ratings, unresolved comments, or uncertain matches.
Joymore is transaction management software for real estate brokerages. It reads every file on arrival and runs compliance review with no work required from agents.
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