RingCentral integration
Connect RingCentral so automations can react to missed calls, voicemails, and texts, and Joy can send an SMS or place a call when your team asks her to.
What Joymore does
Many brokerages run their phones on RingCentral, so calls, texts, and voicemails from agents and clients come through there. Connecting RingCentral lets Joymore automations act on that activity, so a missed call or voicemail reaches someone who can follow up.
Once RingCentral is connected, Joymore automations can react to missed inbound calls and new voicemails, and run RingCentral actions, like sending an SMS or creating a meeting. Joy can also work in RingCentral when someone on your team asks her to.
What you can do
- Follow up on missed calls. When an inbound call is missed, an automation can alert the person on your team who should call back.
- Pass voicemails along. When a new voicemail arrives, an automation can notify your team so it does not sit unheard.
- Send a text. An automation or Joy can send an SMS from your RingCentral number, for example a reminder about a document that is still needed.
Available once connected
What automations can use in RingCentral.
Events Joymore can react to
- New Call Recording
- New Event (Instant)
- New Inbound Call (Instant)
- New Inbound Fax (Instant)
- New Inbound Message Event (Instant)
- New Inbound SMS (Instant)
- New Missed Inbound Call (Instant)
- New Outbound Call (Instant)
- New Outbound Message Event (Instant)
- New Voicemail Message (Instant)
Actions Joymore can run
- Create Contact
- Create Meeting
- Download Recording
- Get Message
- List Country ID Options
- List Extensions Options
- Make CallOut
- Send SMS
Joymore is transaction management software for real estate brokerages. It reads every file on arrival and runs compliance review with no work required from agents.
RingCentral and Joymore questions
How do I connect RingCentral to Joymore?
Sign in to Joymore, open Settings, and connect your RingCentral account. You can connect it for your whole brokerage or for a single user.
Do agents have to change how they use RingCentral?
No. Agents keep calling and texting from RingCentral as they do today.
What can automations react to in RingCentral?
Inbound, outbound, and missed calls, new texts and voicemails, inbound faxes, and new call recordings.
