Twilio integration

Connect Twilio so automations can react to incoming texts and calls on your brokerage numbers, and Joy can send messages or place calls when your team asks.

What Joymore does

Some brokerages run texting and calling through their own Twilio numbers. Connecting Twilio lets Joymore automations act on those messages and calls, and send texts as part of the steps your team sets up.

Once Twilio is connected, Joymore automations can react to new incoming text messages and new calls, and run Twilio actions, like sending a message or making a phone call. Joy can also work in Twilio when someone on your team asks her to.

What you can do

  • Route incoming texts. When a new text message comes in on a Twilio number, an automation can notify the right person on your team.
  • Send a text update. An automation can send a text message from your Twilio number, for example a reminder at a milestone you choose.
  • Retrieve call transcripts. When a new transcript is created in Twilio, an automation can retrieve it so the conversation is written down.

Available once connected

What automations can use in Twilio.

Events Joymore can react to

  • New Incoming SMS (Instant)
  • New Call (Instant)
  • New Phone Number
  • New Recording
  • New Transcript Created

Actions Joymore can run

  • Make a Phone Call
  • Check Verification Token
  • Create Verification Service
  • Delete Call
  • Delete Message
  • Download Recording Media
  • Get Call
  • Get Message
  • Get Transcripts
  • List Application SID Options
  • List Call ID Options
  • List Calls
  • List From Options
  • List Incoming Phone Number Options
  • List Message Media
  • List Messages
  • List Parent Call SID Options
  • List Recording ID Options
  • and 6 more

Joymore is transaction management software for real estate brokerages. It reads every file on arrival and runs compliance review with no work required from agents.

Twilio and Joymore questions

How do I connect Twilio to Joymore?

Sign in to Joymore, open Settings, and connect your Twilio account. You can connect it for your whole brokerage or for a single user.

Which numbers do automations use?

The numbers in your own connected Twilio account.

Can Joy send texts for my team?

Yes. Joy can send messages from your connected Twilio account when someone on your team asks her to.